Creating a Pause Stage

Commerce

There are three different session types: Pre-order / Pre-Payment, Re-order / Proofing, and Pause.

A Pause stage is a great way to temporarily stop an active session. This can be useful for a few different reasons:

• When you do not want any visitors accessing the shopping cart session before a Pre-order stage or a scheduled shoot day.

• A Pause stage can be used to separate a Pre-order and a Re-order stage to allow the studio to perform post-production work.

• Begin the session with a Pause stage when you are not offering a Pre-order stage to supply the Opt-in link to gather more subscriber emails.

• When a mistake has been made during a Session and can be used as an emergency pause to troubleshoot and regroup.

• A Pause stage can be used as a redirect to not only the Opt-in link but to clients' own websites or informational pages.

Pause stages can have an automatic start and end date or they can be manually switched. This type of stage can also have a customized message, explaining things like why it is not yet available and when the stage will be set online. 

If you have not yet created a session you can follow the tutorial in this link. 

Jump to:

• Creating a Pause Stage within a session
• Creating a Pause Stage within a session template
• Creating a Pause Stage with a custom message on the landing page

 

Creating a Pause Stage within a session

1. Locate the Session in the Client & Sessions > Sessions and click on the session name.
2. Click on the green +Stage button on the top right.
3. Give the stage a name, by filling in the Stage Label field. 
4. Set the Stage Type to Pause.
5. If you wish, you can set either a Duration or a Stage End Date.
6. There is also the option to customize the text on the landing page or set up a redirect to a different URL.
7. Press Save to finalize the changes.

Creating a Pause Stage within a session template

1. Locate the Session in the Client & Sessions > Session templates and click on the session templates name.
2. Click on the green +Stage button on the top right.
3. Give the stage a name, by filling in the Stage Label field. 
4. Set the Stage Type to Pause.
5. If you wish, you can set a Duration.
6. There is also the option to customize the text seen on the landing page.
7. Press Save to finalize the changes.

Creating a Pause Stage with a custom message on the landing page

Note: A pause stage provides a page pop-up, which is not the shopping cart but still gives customers important information or can direct them to a new link.

1. Click on the Clients & Sessions tab and then Sessions.
2. Search for the session you wish to add a pause stage, then click on the session name.
3. Click the green +Create a new Stage button
4. Select Pause from the drop-down options on the Stage Type line and complete the stage options below.
5. Scroll to the bottom of the page and click the green Save button.
6. The Pause stage will now appear on the stages page. To activate it, click the cog icon for the stage settings and then press Set as active stage from the drop-down options.
7. Once the Pause stage is activated, the session will automatically be put on pause.