Some helpful hints from photographers who have gone before you...
Low 3G/4G reception/bandwidth
If you are in a location where there is insufficient cellular reception to upload images, the sync number will keep growing as you take photos. This is OK. You can keep photographing as normal, and the images will upload as soon as you have a decent connection for data. For example, you can leave your Capture device powered on, sitting on your passenger seat as you drive home from the job and the images will probably be uploaded by the time you get home.
Deleting images from your camera while using Capture
Please be aware, that if you delete an image from your camera, it may have already been uploaded to the Console. If the Capture device has been attached correctly, you should assume that any image you take has been saved to the device and is awaiting upload. These images can be deleted from the Console after upload.
Dump Card
When we use a Capture device, we keep a Gallery Card for ourselves, which we call the Dump Card. Every image that we take has to go somewhere, so we use this Gallery Card as a place to put all the test images, dud shots, and sessions we just don't want other people to see (maybe somebody made a naughty gesture in a photo so you need to dump those images and start a fresh session). If you must delete images after the event, it is easier to find them if you scanned them to a Dump Card because you can look up the Dump Card code in the Console.
Powering off procedures
Before powering off, we recommend that you check that ‘Sync’ (displayed on the Reader screen) is showing a tick. If there is still a number under ‘Sync’, it means that the Capture device is still trying to upload images. If possible, move to a location with good 3G/4G cellular reception (or use wifi) and let that number reduce to zero/become a tick. If you power off the device while it is still trying to upload, any images still waiting to sync will still be waiting to upload when you power the Capture device back on.
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Notes: If you were using Scan First mode and Sync on Scan together, make sure you scan one last ID, to trigger the transfer of images from the camera to the Capture device (and then let them Sync). |
RAW + JPEG
Many of us photographers are used to shooting RAW, but the upload costs for files that size would be way too much. Don't worry, if you shoot Nikon or Canon you can configure your camera to save both RAW and JPEG, Capture will only pay attention to the JPEG images - saving you money while letting you deliver images in real-time.