Product Option: Text

A Text Product Option prompts your customers to fill in a text field when selecting a product. This is perfect for when you need a customer to add a name for personalization, an email address, or other quick pieces of information. Keep in mind that this product option is for only one line of text; if you need the customer to write more than one line, see our article Product Option: Long Text.

Create a Text Product Option

Note: If you’re using direct fulfillment with a lab, check with your support team to make sure you can add this to your catalog.

1. Inside of your Commerce account, click Products from the menu panel and select Product Options from the drop-down menu.
2. Click the +Product Option button in the top right corner.
3. Choose Text for type.
4. Complete the information fields using the help text provided on the page. Some helpful tips:
• The Description appears above the text field to provide additional instructions for the customer as needed. The Placeholder Text appears grayed out within the text field and is typically used to provide an example or more details of what is needed.
  
  
• While Code is optional, we recommend always adding a code so that order exports can be created correctly. 
5. Check the Required box if the customer must fill in this form before they can add the product to their cart.
6. When you’re finished, click the Save button. You can also check the “Save and create another Product Option” box before saving to be directed to another Create a Product Option page.

Adding the Product Option to a Product/Package within a Catalog

1. Navigate to the catalog containing the product you wish to add the product option to. Click Store from the menu panel, then select Catalogs. 
2. Click on the gear icon to select the Edit action or click on the catalog name.
3. Click the “Advanced Configuration” link under the product or package. This will open the Shopping Cart Information page for that item.
4. Click Add Product Option. 
5. Select the product option you wish to add from the drop-down menu. You can add more than one product option if needed.
6. Scroll to the bottom of the page and click Save.

For supplier products and auto-populating using data take a look at this article here

Quick Tips: Need this product option to stay with a product or package in multiple catalogs? Instead of following the steps above, you can add the product option to the product or package itself by editing the item within the Products or Packages screen.