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IMPORTANT: Please be aware that Stripe will be a legacy offering for all regions except Australia and Vietnam. If you have any questions, please reach out to the Customer Success team on Slack. |
Stripe is a leading provider of credit card facilities for online payments. They offer market leading transaction fee rates to ensure that you save on fees while transacting online.
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Note: The shopping cart will not be accessible until a payment method is set up. |
Jump to:
Add Stripe credentials to account
- Navigate to the Store > Settings area of your Commerce account.
- Click on the Payment Methods tab.
- Press the blue Connect with Stripe button.
- Fill in your email address. Then press Continue.
- Based on the email entered, the system will establish whether a Stripe account already exists or not.
- If there is a pre-exisiting Stripe account, you will be prompted to log in.
- If there isn't, you will be taken through the steps to create a new Stripe account. Make sure to go through all the required steps and check your emails for updates from Stripe.
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Note: In some countries Stripe may prompt you for more detailed documentation like a scan of your passport or additional business details. There's more detail for you on their ID Verification approach for you here. |
Updating your bank account information
You can update your account details or add a new bank account to Stripe at any time in the payout settings of your Dashboard, which you can access by clicking Settings in the navigation sidebar and then Bank accounts and scheduling. To modify your banking information, click the Edit button next to the desired bank account. You can learn more by visiting Stripe's Receiving payouts article here.
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Note: If you change the connected Stripe account at any time, all prior orders will no longer be eligible for refunds from within the Commerce platform. |